ATTENTION!

Updated March 17th, 2020 10:52AM

 

Hello Brown’s Gym Orbit Families, 

As you might imagine, we continue to follow the COVID-19 situation closely, as new information develops each day. Our priority continues to be the health, safety, and well-being of everyone connected to our program. 

Where we are now?

The need to close for an extended period without much notice or time to prepare was, and still is, a shock. Only a couple of weeks ago, it would have been almost impossible to comprehend the challenges we all currently facing. 

We believe the difficult but necessary decision to close Brown’s Gym when we did will have a direct and meaningful impact not just on our students, families, and coaches, but our entire community.

Even though we could not have predicted all of this, we will proceed in the same manner that we have built Brown’s Gym Orbit over the past decade. We will continue to be accommodating, honest, fulfill our commitments, adapt, and provide support for our students, families, and coaches. 

While there are many things we don’t know yet, such as when we will be able to safely reopen, the one thing you can count on is that Brown’s Gym Orbit will be back, and better than ever!

We have built a strong foundation and have a solid team of dedicated coaches who are committed to positively impacting the lives of children. Besides this closure directly impacting their livelihood, our instructors also care about the kiddos; we already miss our students! We went from having the best possible “job” in the world to suddenly not being able to do what we are passionate about, and contribute with purpose to our community.

Thank you to everyone who has reached out with love and compassion; it has mean’t more than we can adequately express.

What we are working on?

As we learned more this weekend about the extent of the impact of COVID-19 on everyone, we have been brainstorming, looking for creative ideas that will allow us to fulfill our commitments, be generous with the families who choose to continue to support us, and make it feasible to provide as much as possible for our amazing team of coaches during this unsettling time. 

We’re turning lemons into lemonade by using the unexpected downtime to work on education, administrative, construction, and cleaning projects.

It’s clear that the timeline for the current situation is shifting and requires us to be nimble. We know that uncertainty is stressful for everyone involved, so we’ve been working on a financial plan that is both transparent and flexible in accommodating the different needs of all our families. 

What are your options? 

1. Drop for April and lose your spot – no make ups for March. However, you will receive 2 make ups for March, once you rejoin the program. These make ups will not expire after 30 days. If you have already paid for April or any other upcoming month – you will receive a full refund. 

We are still hopeful the Rainbow Classic in May will be held as previously planned. However, if you are dropping from program and want to cancel the annual event too, you would be refunded the full amount minus $25 for the leotard received.

2. Pay only $40-$55 and keep your spot. This payment will be credited for your annual registration renewals for as many years as you pay this fee monthly. Make ups (for non-competitive programs) for the missed classes in the month of March will be allowed. Free open gyms for as many months. 

3. Pay full tuition each month and get as many free months once we reopen. Make ups (for non-competitive programs) for the missed classes in the month of March will be allowed. 

We appreciate you sticking with us through the unknown and want to thank you in a meaningful way. 

Each family who chooses to hang tight with Brown’s Gym Orbit during the closure will benefit, and that support provides Brown’s Gym Orbit time to adjust to our new reality. Of course, no one wants Brown’s Gym Orbit to be closed, but the longer our families ride this wave with us, the bigger their reward! 

KEEP IN MIND, THIS NEW POLICY ADJUSTMENT ONLY APPLIES UNTIL WE RE-OPEN. PLEASE, EMAIL US BACK WITH THE OPTION YOU CHOOSE. IF WE DO NOT HEAR FROM YOU BY MARCH 24TH, YOU WILL BE CHARGED A FULL TUITION. 

 

After-school Pick Up Program Options

  1. Drop til March 24th with no any extra charges. With this option you will lose your spot. 
  2. Pay regular weekly fee on or by March 24th and save your spot. With this advanced fee you are covering 1st week of after school pick up when we re-open. If the school does not reopen by the end of the school year, you may use this amount for next school year, or you can request a refund. If you pay and decide to drop after March 24th, or you decide not to have the kids participate that 1st week of school, the fee is not refundable and not transferable. 

Please, email us with your choice. 

Additional details to consider

Please note that if you choose to drop from classes, your child’s spot will be open to another student, and when re-enrolling, your preferred class may be full.

A full payment for the closed months will extend as long as we need to remain closed. We are following the most cautious guidelines, since protecting all who enter our doors is our priority. We will reopen when appropriate, and it is safe, but not sooner. 

Credits on family accounts at Brown’s Gym Orbit are transferable, never expire and are valid for any of our services, including classes, camps, open gym, birthday parties, special events, private lessons, and pro-shop items. 

The bottom line

We understand this is an anxious time for our students, parents, and community. We respect that everyone has to make decisions that fit the needs of their family.

I personally also believe that loyalty to those who support local small businesses during challenging times should be rewarded, and extending our service is the best incentive I can offer. 

Your feedback (and any other creative ideas you might have) are eagerly welcomed. Let’s support each other like the tough, resourceful, caring humans we all are.  

We look forward to once again being able to provide a safe, fun, and productive gymnastics experience! As always, if you have any questions or if there is anything we may do to assist, please reach out. 

Thank you,

Dragana Dosen & Cedomir Vragovic

Owners and Program Directors

Let’s work together to find solutions and serve our community! 

 

 

Update 3/16/2020 7:30pm

NEW FEDERAL RECOMMENDATIONS ARE TO LIMIT GATHERINGS TO 10 PEOPLE OR LESS. WE DO NOT WANT TO PUT ANY OF OUR STUDENTS, STAFF MEMBERS OR ANY OF YOU IN OUR COMMUNITY AT RISK, AND WE HAVE MADE THE DECISION TO CLOSE OUR FACILITY UNTIL FURTHER NOTICE.

WE ARE CANCELLING ALL CAMPS EFFECTIVE IMMEDIATELY. IF YOU ARE REGISTERED AND PAID FOR YOUR ACCOUNT WILL BE CREDITED.

WE AT BROWN’S FEEL BAD WE CANNOT ASSIST YOU WITH YOUR CHILDREN AT THIS TIME. HOWEVER, WE ALL NEED TO DO OUR PART TO GET OUT OF THIS AS QUICKLY AS POSSIBLE WITH AS LEAST CONSEQUENCES AS POSSIBLE.
THANK YOU FOR YOUR UNDERSTANDING & SUPPORT!

Previous Post 3/14/2020

Dear Parents

We have been closely monitoring the local and national media news and are paying attention to the health authorities’ guidance regarding epidemic. Servicing many local families, Brown’s Gym Orbit goal is children’s health and well being and we recognize the seriousness of this challenging time. We are consulting with local and nationwide gym owners and officials on how to approach and go about this situation.

Our gym is currently on Spring break and as previously planned there is no classes till March 22nd. After much thoughts and consideration, for the safety of our community, we have decided to cancel the classes til March 30th. We will be using this time to extra clean and completely disinfect the gym as we are committed to providing safe environment to our students, parents and Staff.

For your information, our gym is professionally cleaned every night, which includes deep cleaning and sanitization. Additional focus has been placed on high use areas and surfaces. We have sanitization stations throughout the gym and cleaning supplies onsite that staff use to do additional disinfection throughout the day. All props and materials used for gymnastics classes, Preschool Play, and camps are cleaned and disinfected regularly. For your information, Brown’s gym uses two cleaning companies daily and one of them, Enviro-Master, provides hospital grade disinfecting.

We understand this is an unprecedented situation that puts strains on all of us. However, we think it is of crucial importance to be disciplined and prevent worsening of situation at this beginning faze. For now, we can promise providing make ups for missed classes due to this issue as long as you are registered with Brown’s. We hope the situation would normalize soon and we would see all of you in the gym soon!

We have also decided to keep our camps going. However, due to a state of health emergency, the camps may be canceled last minute. Please, be prepared!

Our management will be closely monitoring this ever-changing Covid-19 situation and will continue to provide updates daily.

Please stay tuned and check our Facebook page and your emails regularly.

As always, dedicated to you!

Brown’s Management